Episode 02 · Marketing stack configuration · Cross-regional
Fifteen Thousand Tools
Configuring a marketing stack when the landscape has plateaued — fewer platforms, used fully, priced by the outcome.
This episode is scheduled. Audio, transcript and video highlight publish with the episode.
Why this episode, why now
For fifteen years the marketing technology landscape only grew — from about 150 products in 2011 to more than 15,000. In May 2026 Scott Brinker and Frans Riemersma published the 2026 landscape at 15,505 products, up 0.79 per cent on the year: effectively flat, and possibly the peak. Underneath the flat number the market is churning — 1,488 products added, 1,367 removed — and their accompanying "Martech for 2026" study argues that the stack itself is flattening: SaaS is devolving into infrastructure while AI agents take over the decisioning layer above it.
At the same time the people who buy these tools are spending a smaller share on them and using less of what they buy. Gartner's 2026 CMO Spend Survey puts martech at 19.4 per cent of the marketing budget, a five-year low, down from 26.6 per cent in 2021, while 15.3 per cent of budgets now go to AI initiatives and paid media has risen to 31.4 per cent. Gartner's marketing technology survey found marketers using only 33 per cent of their stack's capability in 2023, down from 58 per cent in 2020; the 2025 survey reported a partial rebound to 49 per cent. And the pricing model underneath is changing: 56 per cent of CMOs have increased their consumption-based martech allocation, HubSpot moved its Breeze agents to outcome-based credits in April 2026, and Salesforce now runs three pricing models for Agentforce after its per-conversation rate priced out smaller buyers.
This is the episode on the second stage of the firm's framework — marketing stack configuration — and on one of its named deliverables, platform selection. The thesis is simple and unfashionable: a startup needs far fewer tools than the landscape offers, it needs to configure them against the blueprint rather than buy them against a feature list, and in a consumption-priced world the choice of platform is a line in the financial model, not just in the marketing plan. Daniel's training in Information Systems and his years inside agencies and seed-stage startups in London, Singapore and Sydney are the reason this is a framework stage in his practice and not an afterthought.
- Peak martech
15,505 products, flat for the first time, churning underneath; what Brinker and Riemersma say is happening to the stack itself.
- Buying less, using less
Gartner's numbers: martech at 19.4 per cent of budget, AI at 15.3 per cent, utilisation at a third then a half; why the gap between bought and used is the real cost.
- The price of an outcome
HubSpot's move to credits per resolution and per lead; Agentforce's three models; what consumption pricing does to a startup's financial model.
- Configure before you buy
platform selection as a framework stage: the blueprint decides the requirements, the requirements decide the platform, and configuration is where the value is.
- What a seed
stage stack needs — the short list, and the things that belong on an implementation roadmap rather than in a shopping cart.
- HubSpot or Salesforce, and the third option
choosing by stage and team, not by feature count; when a warehouse and a lighter toolset beat a suite.
- Agents above the stack
AI for customers, agentic browsers and AEO; what changes in configuration when the buyer has an agent too; the closing question.
The facts and sources this episode is built on.
- 01
Peak martech: 15,505 products, +0.79 per cent. The 2026 Marketing Technology Landscape (May 2026) lists 15,505 products, up 121 net from 15,384 — effectively flat after a run from roughly 150 products in 2011 — with 1,488 products added and 1,367 removed underneath the flat headline; growth is now concentrated in CMS, e-commerce, analytics, integration, governance and AEO/GEO.
2026 Marketing Technology Landscape Supergraphic: Peak Martech Achieved! (Maybe) · CMSWire
- 02
Stacks flatten; agents take decisioning. Brinker and Riemersma's "Martech for 2026" study (reported 4 May 2026) argues that brand control is leaking away as stacks flatten, SaaS devolves into infrastructure and AI agents take over decisioning above it.
- 03
AI for customers, not just marketers. Brinker's 2026 predictions: the focus shifts from AI for marketers to AI for customers, with buyers gaining information asymmetry through agentic browsers and assistants; AEO (answer engine optimisation) rises.
- 04
Martech's budget share at a five-year low. Gartner's 2026 CMO Spend Survey (401 marketing leaders in North America, the UK and Europe, surveyed January–March 2026; most at companies with revenue above US$1 billion) puts marketing budgets at 7.8 per cent of company revenue (7.7 per cent in 2025), martech at 19.4 per cent of the marketing budget — down from 26.6 per cent in 2021 — and AI initiatives at 15.3 per cent of budgets, with only 30 per cent of CMOs ready to scale AI.
- 05
Consumption pricing and paid media up. In the same survey paid media rose to 31.4 per cent of the budget and labour to 24.5 per cent; 56 per cent of respondents increased the share of martech budget allotted to consumption-based pricing models and 9 per cent decreased it; 62 per cent of CMOs say they plan to invest more in marketing technology.
- 06
Utilisation: a third of the stack, then a partial rebound. Gartner's marketing technology survey found marketers using 33 per cent of their stack's capability in 2023, down from 42 per cent in 2022 and 58 per cent in 2020; the 2025 survey reported active use of 49 per cent, with ecosystem complexity, customer-data challenges and inflexible governance cited as the main impediments.
- 07
HubSpot Breeze: pay when the task is complete. From 14 April 2026 HubSpot's Customer Agent and Prospecting Agent moved to outcome-based credit pricing — 50 credits per resolved conversation (about US$0.50, down from US$1.00 per conversation) and 100 credits per recommended lead (about US$1.00), at US$10 per 1,000 credits monthly or US$9 annually; Breeze agents run across the marketing, sales and service hubs including the free CRM tier.
HubSpot · CMSWire · Resolve247
- 08
Salesforce Agentforce: three pricing models. Agentforce is sold at US$2 per conversation, as Flex Credits at US$500 per 100,000 (roughly 20 credits per action), and as per-user licences from US$125 a month; Salesforce has reported 18,500 Agentforce deals with about 9,500 paid, and US$540 million of Agentforce ARR by Q3 FY2026 — after the original per-conversation rate priced out SMBs and non-profits.
- 09
HubSpot or Salesforce, by stage. Comparative reviews in 2026 position Salesforce with Agentforce for enterprises needing deep customisation and cross-cloud orchestration, and HubSpot for SMB and growth-stage teams that need fast deployment without a large implementation budget or dedicated admin.
- 10
Mastery lacking. The CMO Council's global survey of marketers' operational state finds mastery of martech lacking and impacting business performance.
- chiefmartec — 2026 Marketing Technology Landscape Supergraphic: Peak Martech Achieved! (Maybe)
- CMSWire — The Martech Landscape Has Plateaued. The Real Crisis? What AI Exposes Underneath It.
- Mi3 — Peak martech: Brand control leaks away as stacks flatten, SaaS devolves into infrastructure, AI agents take over decisioning
- MartechDay — Martech for 2026 by Scott Brinker and Frans Riemersma (PDF)
- Martech Podcast — Scott Brinker's 2026 Martech Predictions Unpacked
- Gartner — Gartner 2026 CMO Spend Survey Finds CMOs Allocate 15.3% of Marketing Budgets to AI, But Only 30% Are Ready to Scale AI Capabilities
- Chief Marketer — Gartner CMO Spend Survey: Budgets Reflect Increase in Consumption-Based Martech, Paid Media Spend
- MarketScale — Marketing budgets are flat at 7.7% of revenue, but AI-mature companies are spending 11%
- MarTech — Marketers are only using one third of their stack's capability
- Gartner — 2025 Martech Survey: What High-Performing Martech Teams Get Right
- CMSWire — Beyond the Mirage: A Data-Driven Blueprint to Tame Martech Complexity
- HubSpot — HubSpot's Customer Agent and Prospecting Agent: Now you pay when the task is complete
- CMSWire — HubSpot Shifts Breeze AI Agents to Pay-per-Result Pricing
- Resolve247 — HubSpot Breeze Pricing Change: Now Outcome-based (May 2026)
- SaaStr — Salesforce Now Has 3+ Pricing Models for Agentforce
- Coworker AI — Salesforce Agentforce Pricing 2026
- CRM Switch — HubSpot vs Salesforce: The Main Differences (2026)
- Vantage Point — HubSpot vs Salesforce: Which CRM Is More AI-Agent Ready in 2026?
- CMO Council via Yahoo Finance — Global Marketers Rate Their Operational State: CMO Council Finds Mastery of Martech Lacking and Impacting Business Performance